Privacy and Cookies Policy - England and Wales Cricket Board
ecb.co.uk is operated by the England and Wales Cricket Board Limited (ECB), the governing body for cricket in England and Wales. The ECB is the data controller in respect of all personal data collected on this website which means that we are responsible for ensuring that we do so in full compliance with the Data Protection Act 1998 and all other related privacy laws.
Please note this website may contain links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
BY USING THIS WEBSITE AND GIVING PERSONAL INFORMATION TO US, YOU INDICATE THAT YOU CONSENT TO US AND ECB PARTNERS COLLECTING AND USING THIS PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS SET OUT IN THIS POLICY
If you are under 16, you will need the permission of your parent or guardian before registering on our website(s) and we will require your parent or guardian to confirm that they have given permission. We may ask for their contact details so that we can check that they have done so and may carry out checks to confirm that the details you have given us are correct.
We normally only send newsletters and offers and opportunities to children where their parent or guardian has given consent to them being sent. Your parent or guardian can change their mind at any time (see ‘Newsletters, Offers and Opportunities’ below).
THE INFORMATION WE COLLECT
In order to provide you with the services you require, the ECB will collect personal information about you from our website, telephone conversations, emails and written and verbal communications. These will include, for example, your name, address, email address, phone number and details that are relevant to the service(s) in which you are interested. Occasionally we may ask for date of birth, for example, where the service you require has age related restrictions.
We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, such as County Cricket Boards, Cricket clubs, other cricketing organisations and ECB Partners.
Information about other people
If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used and that you are authorised to disclose it to us, and to consent to its use on their behalf, before doing so.
In order to understand how users use our website and services, we may collect IP addresses.
In common with many other website operators, we may use standard technology called 'cookies' on this site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit.
You may get cookies (including Flash cookies) from our sponsors and advertisers if you click on their links or adverts. You should check their privacy and security policies to understand how they use these.
A list of all of the cookies used on this website can be found in our cookies list.
Adobe uses a particular type of cookie called a ‘Local Shared Object’. Typically, these will be collected if you watch a video which uses Adobe’s Flash media player.
Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. With experience, you can usually choose to switch off all cookies or to allow only certain ‘trusted’ sites to place cookies.
For further information on cookies and Flash cookies and how to switch them off see the 'Cookies - advice for members of the public ' guide on the Information Commissioner’s website at www.ico.gov.uk or visit www.allaboutcookies.org or www.aboutcookies.org.
PLEASE NOTE, IF YOU DO TURN COOKIES OFF, THIS WILL LIMIT THE SERVICE THAT WE ARE ABLE TO PROVIDE TO YOU AND MAY AFFECT YOUR USER EXPERIENCE (FOR EXAMPLE, YOU MAY HAVE TO MANUALLY RE-TYPE YOUR USERNAMES AND PASSWORDS EACH TIME YOU VISIT OUR WEBSITE)
HOW WE WILL USE YOUR INFORMATION
- for registration, membership and general administration (including verification, vetting, security checking, issuing tickets, passes and permits as appropriate)
- to provide the services you request from us
- to communicate with you in the event that any services requested are unavailable or if there is a query or problem with your requests
- for record keeping purposes
- to carry out market research so that we can improve the services we offer
- to track and analyse activity on our website
- to create an individual profile for you so that we can enhance your user experience, to understand and respect your preferences and to provide newsletters and details of relevant offers and opportunities where you have agreed to receive them
Disclosing your personal information
ECB PARTNER PROGRAMME
The ECB teams up with a selection of carefully chosen sponsors and commercial partners such as:
- NatWest the ODI and International T20 sponsor, as well as grassroots sponsor of initiatives such as CricketForce
- Adidas our shirt sponsor
- Investec Test Match Sponsor
- Kitbag who provides the online store
- Association of Cricket Officials who provide support and training for umpires and scorers
NEWSLETTERS, OFFERS AND OPPORTUNITIES
We and the ECB Partners would like to contact you and/or any person whose information you provide to us to provide newsletters and to tell you and/or them about offers and opportunities (such as match ticketing, discounts, competitions, events and hospitality) that are available and about a range of other initiatives in a number of ways, including by post, telephone, text/picture/video message or by email. Details of how to opt-in to or opt-out of receiving details of offers are on relevant pages of this website.
Subscribe / Unsubscribe
You and any other person whose information you have provided to us can change your/their mind about whether you wish to receive details of offers and opportunities at any time by using any of the methods shown below (see the section "How to contact us" below) or by following the instructions with each offer you/they receive.
We take the security of personal information seriously. We employ security technology, including firewalls, and Secure Socket Layers to safeguard information and have procedures in place to ensure that our paper and computer systems and databases are protected against unauthorised disclosure, use, loss and damage.
We may monitor or record telephone calls for security purposes and to improve the quality of the services we provide to you.
USE OF YOUR INFORMATION OUTSIDE THE EUROPEAN UNION
Privacy laws and practice are constantly developing and we aim to meet high standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies and suggest that you check this page periodically to review our latest policy.
UPDATING AND CORRECTING INFORMATION
You may update or correct your personal information online in relevant membership areas or by contacting us in writing or by email (see the section "How to contact us" below). Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes. If you are providing updates or corrections about another person, we may require you to provide us with proof that you are authorised to provide that information to us.
YOUR RIGHTS TO ACCESS YOUR PERSONAL INFORMATION
You have the right to receive a copy of the personal information that we hold about you. The same right applies to any other person whose personal information you provide to us. We may charge a small fee towards the cost of administering any request made. The current fee is £10.00.
HOW TO CONTACT US
Email - email@example.com
Post - Data Protection Officer, England and Wales Cricket Board Limited, Lord’s Cricket Ground, London NW8 8QZ