2013 Major Match Tickets Refund Scheme

This page provides information on the ticket refund scheme for major matches in 2013. Information should be available on your match ticket or in your match ticket pack.

REFUND SCHEME – INVESTEC TEST MATCHES

For days 1 to 4 of the Test Match: If play is restricted or does not take place at the ground on the day for which your ticket is valid, you may claim a refund of only the match ticket value subject to there being:

(a) no play because the match has been completed - a full refund;
(b) 10 overs or less because of adverse weather conditions or completion of the match - a full refund;
(c) 10.1 overs to 24.5 overs because of adverse weather conditions or completion of the match - a 50% refund.

In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque. To claim your refund simply send your ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept (Insert relevant match code from table at foot of this page), PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date. There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 01455 852514 (9 to 5 Mon to Fri). For any other queries please contact the ground.

This refund policy does not apply to day 5 of Test Matches. For day 5 refund policy please visit the venue website.

REFUND SCHEME – NATWEST ONE DAY INTERNATIONALS

If play is restricted or does not take place at the ground on the day for which your ticket is valid, you may claim a refund of only the match ticket value subject to there being:

(a) 10 overs or less because of adverse weather conditions and no result is obtained - a full refund;
(b) 10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained - a 50% refund.

In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque. To claim your refund simply send your ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept (Insert relevant match code from table at foot of this page), PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date. There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 01455 852514 (9 to 5 Mon to Fri). For any other queries please contact the ground.

REFUND SCHEME – NATWEST T20 INTERNATIONALS

If play is restricted or does not take place at the ground on the day for which your ticket is valid, you may claim a refund of only the match ticket value subject to there being:

(a) 9.5 overs or less of the only or last match of the day because of adverse weather conditions and no result is obtained - a full refund.

In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque. To claim your refund simply send your ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept (Insert relevant match code from table at foot of this page), PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date. There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 01455 852514 (9 to 5 Mon to Fri). For any other queries please contact the ground.

REFUND SCHEME – YORKSHIRE BANK 40 FINAL

(a) If, due to adverse weather conditions, 10 overs or less are bowled on the day of the final, a full refund may be obtained for only the match ticket value.
(b) If, due to adverse weather conditions, more than 10 but less than 25 overs are bowled on the day of the final, a 50% refund may be obtained for the match ticket value only.

In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque. To claim your refund simply send your ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept (Insert relevant match code from table at foot of this page), PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date. There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 01455 852514 (9 to 5 Mon to Fri). For any other queries please contact the ground.

Please note that in the event that the final is not completed on the allocated day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.

REFUND SCHEME – FRIENDS LIFE T20 FINALS DAY

(a) If, due to adverse weather conditions, 10 overs or less are bowled on the day of the final, a full refund may be obtained for only the match ticket value.
(b) If, due to adverse weather conditions, more than 10 but less than 25 overs are bowled on the day of the final, a 50% refund may be obtained for the match ticket value only.

In no other circumstances can money be refunded.

Claims for refunds will be paid by cheque. To claim your refund simply send your ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept (Insert relevant match code from table at foot of this page), PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date. There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 01455 852514 (9 to 5 Mon to Fri). For any other queries please contact the ground.

2013 Major Match Cricket Fixtures and Refund Codes

Please download the refund codes table in the PDF file below to find the relevant match code to insert into your refund claim address:

2013 Major Match Cricket Fixtures and Refund Codes (13 KB)