Major Match Tickets Refund Scheme

If play is restricted or does not take place at the ground on the day for which your ticket is valid you may be entitled to claim a refund for some or all of the face value of your ticket.  For full details of whether you are entitled to a refund and how to claim please see the reverse of your match day ticket.  Details can also be found for at the relevant venues website.

England Men’s International Matches

Men’s Investec Test Match Refund Scheme

For days 1 to 4 of the Investec Test Match:  If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: (a) 10 overs or less because of adverse weather conditions or completion of the match - a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions or completion of the match - a 50% refund.  In no other circumstances can money be refunded. 

For Day 5, please refer to the back of your match day ticket or visit the relevant venue website for full details.

Men’s Royal London ODI Refund Scheme

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: (a) 10 overs or less because of adverse weather conditions and no result is obtained - a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained - a 50% refund.  In no other circumstances can money be refunded.

Men’s NatWest IT20 Refund Scheme

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: 9.5 overs or less of the only or last match of the day because of adverse weather conditions and no result is obtained - a full refund.  In no other circumstances can money be refunded.

England Women’s International Matches

Women’s Kia Test Match Refund Scheme

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: (a) 10 overs or less because of adverse weather conditions or completion of the match - a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions or completion of the match - a 50% refund.  In no other circumstances can money be refunded.

Women’s Royal London ODI Refund Scheme – All Women’s ODI Venues

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: (a) 10 overs or less because of adverse weather conditions and no result is obtained - a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained - a 50% refund.  In no other circumstances can money be refunded. Please note that in the event that the final is not completed on the allocated day, there is a reserve day (the following day).  In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.

Women’s NatWest IT20 Refund Scheme – Chelmsford and Hove

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: 9.5 overs or less of the only or last match of the day because of adverse weather conditions and no result is obtained - a full refund.  In no other circumstances can money be refunded.

Women’s NatWest IT20 Refund Scheme – Cardiff

There will be no Women’s Refund Scheme for the IT20 at Cardiff on 31/08/2015 as this match is part of a Double Header which is covered by the England Men’s International Match Refund Scheme.

Domestic Finals

Royal London One Day Cup Final

If, due to adverse weather conditions, 10 overs or less are bowled on the day of the final, a full refund may be obtained for only the match ticket value.  If, due to adverse weather conditions, more than 10 but less than 25 overs are bowled on the day of the final, a 50% refund may be obtained for the match ticket value only.  In no other circumstances can money be refunded.  Please note that in the event that the final is not completed on the allocated day, there is a reserve day (the following day).  In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.

NatWest T20 Blast Finals Day

If, due to adverse weather conditions, 10 overs or less are bowled on the day of the final, a full refund may be obtained for only the match ticket value.  If, due to adverse weather conditions, more than 10 but less than 25 overs are bowled on the day of the final, a 50% refund may be obtained for the match ticket value only.  In no other circumstances can money be refunded.