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Major match tickets refund scheme

2021 & 2022 Men's Major Match tickets refund scheme

Refund scheme – LV= Insurance Test Matches

For days 1 to 4 of the Test Match:  If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played - a full refund; (b) 15.1 overs to 30 overs played - a 50% refund.  In no other circumstances can money be refunded.  In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by the host venue to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to the host venue within 28 days of the Match date.  Please allow 30 days from the receipt of the claim for your refund to be processed. This refund policy does not apply to day 5 of Test Matches.

Refund scheme - Royal London Internationals  

If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played and no result is obtained - a full refund; (b) 15.1 overs to 30 overs played and no result is obtained - a 50% refund.  In no other circumstances can money be refunded.  In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by the host venue to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to the host venue within 28 days of the Match date.  Please allow 30 days from the receipt of the claim for your refund to be processed.

Refund scheme - Vitality IT20s 

If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 10 overs are played and no result is obtained - a full refund; (b) 10.1 overs to 20 overs are played and no result is obtained - a 50% refund.  In no other circumstances can money be refunded.  In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by the host venue to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to the host venue within 28 days of the Match date.  Please allow 30 days from the receipt of the claim for your refund to be processed.

Refund scheme - Vitality Blast Finals Day

If, for the day for which the ticket is valid (where the date of the match has changed this means the new date of the match), venues are unable to admit spectators for any reason (for example, due to COVID-19) OR play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) non admittance of spectators - a full refund; (b) if the second semi-final does not achieve a result - a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final - a 50% refund.  In no other circumstances can money be refunded. 

In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by the host venue to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to the host venue within 28 days of the Match date.  Please allow 30 days from the receipt of the claim for your refund to be processed.

 

2021 Women's Major Match tickets refund scheme

PLEASE NOTE: This refund scheme applies to advance purchase sales only.  There is no refund scheme for tickets purchased on the day for which the ticket is valid. 

Refund scheme – Royal London Internationals

If, for the day for which the ticket is valid, venues are unable to admit spectators OR play does not take place OR play is restricted and no result is obtained, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played - a full refund; (b) 15.1 overs to 30 overs played - a 50% refund.  In no other circumstances can money be refunded. 

Please refer to the individual venue’s refund terms and conditions for details of how to claim your refund.  For refund queries, please telephone the host venue. Please allow 30 days from the receipt of the claim for your refund to be processed.

Refund scheme – Vitality IT20s

If, for the day for which the ticket is valid, venues are unable to admit spectators OR play does not take place OR play is restricted and no result is obtained, you will be entitled to a refund of only the match ticket value subject to there being: non admittance of spectators OR zero to 10 overs are played - a full refund; In no other circumstances can money be refunded. 

Please refer to the individual venue’s refund terms and conditions for details of how to claim your refund. For refund queries, please telephone the host venue. Please allow 30 days from the receipt of the claim for your refund to be processed.

 

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