REFUND SCHEME – TEST MATCHES
For days 1 to 4 of the Test Match: If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played - a full refund; (b) 15.1 overs to 30 overs played - a 50% refund. In no other circumstances can money be refunded.
This refund policy does not apply to day 5 of Test Matches.
REFUND SCHEME – ONE DAY INTERNATIONALS
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played and no result is obtained - a full refund; (b) 15.1 overs to 30 overs played and no result is obtained - a 50% refund. In no other circumstances can money be refunded.
REFUND SCHEME – T20 INTERNATIONALS
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 10 overs are played of the only or last match of the day and no result is obtained - a full refund; (b) 10.1 overs to 20 overs are played of the only or last match of the day and no result is obtained - a 50% refund. In no other circumstances can money be refunded.
REFUND SCHEME – MEN’S 50 OVER DOMESTIC FINAL
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played and no result is obtained - a full refund; (b) 15.1 overs to 30 overs played and no result is obtained - a 50% refund. In no other circumstances can money be refunded.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
REFUND SCHEME – T20 BLAST FINALS DAY
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) if the second semi-final does not achieve a result - a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final - a 50% refund. In no other circumstances can money be refunded.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
REFUND SCHEME – RACHAEL HEYHOE FLINT TROPHY FINAL
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played and no result is obtained - a full refund; (b) 15.1 overs to 30 overs played and no result is obtained - a 50% refund. In no other circumstances can money be refunded.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
REFUND SCHEME – CHARLOTTE EDWARDS CUP FINALS DAY
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) if BOTH matches are restricted or cancelled AND no result is achieved in BOTH matches - a full 100%; (b) if one match is played and does achieve a result (either the Semi-Final or the Final) but there are zero to 10 overs played in the other match of the day (either the Semi-Final or the Final) AND no result is obtained - a 50% refund. In no other circumstances can money be refunded.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.